Making letting easy with tailor made solutions for busy Landlords
Why Landlords work with us
We understand the fears and emotions that landlords face, especially when it is your first rental investment property or the first time you have used an agency. Lets face it houses are not cheap and you are invested into this both financially and physiologically, you want to ensure that you don’t end up with a liability!
We have all had to overcome this with our personal portfolios and rest assured we do not take the responsibility lightly, we are up to date with current legislation, systems, processes and subscribe to various accreditations to ensure we are a breast with the latest updates. This should leave you with the peace of mind and allow you to sleep at night knowing we are protecting your assets and interests.
As a specialist in residential letting and management, taking pride in our reputation for providing a professional, yet personal service. Our aim is to lead from the front on both innovation and customer service. We make it as easy as possible to let your property and save you time and money in the process.
1) The Portfolio
As you will be aware we are constantly growing the various portfolios that we own personally, at the same time expanding portfolios on behalf of investors on a done for you service, as well as managing portfolios for Landlords such as yourself.
Due to our focus on Investment Property, we don’t have the same limitations on locality and are able to serve a larger area, which from a brand recognition point of view can make us look smaller than we are; due to maybe only managing a handful of properties in a competitors ‘patch’, however when you take into account of the areas we cover it is obvious that we are a major force in the management of Private Residential Sector houses in the North of the UK.
2) Personal Service
Our teams are build up on solid Property Investment foundations, meaning that staff competency is higher than the average agency, we thus don’t need bus load of staff to manage the office, we are also a tight nit crew which can be seen as our retention rate is also abnormally high, with most of us leaving the world before leaving the company!
We like the fact that all of our staff will get hands on ensuring that you, your property, your tenant, our suppliers, our professional teams and all other stakeholders are well looked after on a personal level, we will all be tracking your success and celebrating the wins along the way with you.
3) Tailored Service
We understand that every Landlord is different and has areas of the business they wish to retain and keep control of and others that they are willing to hand over and let the professionals take care of, which is why we offer a tailored service that meets your individual needs, with the flexibility to add and remove sections as we move forwards with the relationship.
Our offering to Landlords is completely bespoke with a ‘pick and mix’ scenario, meaning you can take or leave any parts of the fully managed service we offer to Investors, once we have an idea of the desired service level agreement we can tailor your package and appropriate competitive fee.
You may choose form the following;
- List only – We market the property, you deal with the letting and management
- Let only – We market and let the property, you take over the management of the tenant
- Safety Compliance & Certificates – We provide all the required check and arrange maintenance of the systems
- End of Tenancy – We can arrange the clearance and cleaning of properties
- Pre Tenancy – We can arrange the repair and decoration of properties ahead of a re-let
- Gardens and Grounds – We can arrange the maintenance of outdoor areas
- Property Packs – We can produce user manuals for the tenants
- Key Management – We can hold keys and manage them for suppliers and tenants
- Accompanied visits – We can attend viewings, maintenance, etc
- To Let Board – Management of advertisement boards
- Professional Inventory – We can arrange an inventory and schedule of condition
- Professional Photography – We can arrange for a professional photo shoot of your property
- Premium Listings – We can put you to the top of searches to ensure your property is seen first
- Floor Plans – We can enhance your marketing with a layout and sizes of the property
- 3D Virtual 360 Tours – By far the best way to market a property
- Check In and/or Out – We are able to provide either services to meet the tenants and process the paperwork
- Deposits & Bonds – We are able to help register tenants holding and security deposits and deal with discrepancies
- Virtual Assistance – We are able to answer your phone lines, manage your diary and perform other tasks
4) Comparison of Service & Quality
It would be wise to bear in mind when completing your market research that although our ‘off the shelf’ service level agreements; such as our fully let service, are priced in line with ‘the industry standards’, the quality, attention to detail and customer experience delivered is anything but ‘standard’.
5) Tenant Selection
We don’t focus on the speed at which we can get a property let (and the commission rolling in!), although we are not slow off the mark either!
We just understand the compound effect and the impact it has on an investment of placing the wrong tenant into a rental property, which is why we have vigorous checks and procedures to ensure tenants and guarantors are referenced and credit checked.
Our due diligence is above an beyond that required by ‘Right to Rent’ and landlord references, we take time to interview applicants and validate their affordability.
6) 3rd Party Selection
We realise the importance of dealing with reliable and trustworthy suppliers in connection with any work carried out on your property. We ensure that all the suppliers we work with are correctly insured before instruction. We ensure that legal compliance is adhered to at all times giving you additional peace of mind and security.
We have already spent time and money testing many of the professionals that we now recommend to our clients and value feedback to ensure that we can continually monitor their efficiency, performance, value and quality of work.
